Engagement
Engagement Between K’S HOLDINGS and Stakeholders
We understand that all types of retail businesses place importance on “valuing customers.” Meanwhile, at K’s Denki, we have boldly established an order of those we place importance on:1. employees; 2. business partners; 3. customers; and 4. shareholders.This absolutely does not mean that we treat our customers lightly. We cannot “place importance on customers” unless we value our employees first. If a company does not value its employees, how can it expect its employees to be friendly to customers? Only when employees feel that they are valued by the company can they provide truly friendly services to customers. The same idea also applies to business partners. Building good relationships with business partners enables us to offer a stable supply of merchandise to customers.
In other words, placing importance on employees, followed by business partners, will result in valuing our customers in the truest sense. The profits that we earn from doing so are returned to shareholders and other stakeholders. We consider this flow-on effect like the Japanese concept of “wa”: a harmonious circle of people linked through our business activities, and we believe that this leads to contributions to society.
Employees
The Group places top priority on our employees.
We implement various initiatives to create a work environment in which employees can work actively with enjoyment.
Business partners
The Group values its business partners.
We are committed to not just generating profit for ourselves but also ensuring the well-being of the business partners associated with the Group.
Additionally, building good relationships with business partners enables us to offer a stable supply of merchandise to customers.
Customers
In the Group, we look at things from the customer’s perspective to think consistently about services that are pleasing and stores that make shopping convenient.
We endeavor to develop stores in which customers are provided with high-quality services and the same sense of security no matter which store they may visit across Japan.
Shareholders
The Group values all of its shareholders.
We strive to provide timely and appropriate information and actively engage in dialogue with investors both domestically and internationally to deepen our engagement.
Additionally, we position the distribution of profits to our shareholders as one of our most important management priorities, ensuring that profit distribution is backed by our operating results.
Local communities
The Group recognizes the importance of coexisting with local communities and participates in various activities such as supporting local events, sponsoring sports initiatives, and engaging in charitable donations.